Accessibility Statement

Our commitment

The British Cycle & Scooter Association is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Measures we take

Known limitations

Despite our best efforts, some areas of our website may not yet be fully accessible:

• Some PDF documents may not be fully accessible. We are working to remediate these.
• Embedded third-party content (such as booking widgets) may have accessibility limitations outside our direct control.

Assessment approach

We assess the accessibility of our website through a combination of automated testing tools, manual testing with assistive technologies, and user feedback. We review our site regularly and address issues as they are identified.

Feedback and contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

• Email: info@bcsatraining.org
• Contact form: bcsatraining.org/contact

We aim to respond to accessibility feedback within 5 working days.

Enforcement procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.