Question 1

What is the BCSA?

Accepted Answer

The British Cycle & Scooter Association provides independent cycle and scooter safety certification for councils, schools, and organisations across the UK. Our programme combines hazard awareness training with formal assessment and certification.

Question 2

Who is the programme for?

Accepted Answer

The programme is designed for anyone who cycles or rides a scooter, particularly young people in schools and employees in organisations. It is purchased by councils, academy trusts, and employers on behalf of their learners.

Question 3

How long does the programme take to complete?

Accepted Answer

Most learners complete the programme in 45-60 minutes. It can be completed in one sitting or broken into shorter sessions across multiple days.

Question 4

How do we procure the BCSA programme?

Accepted Answer

We offer direct contracts, framework agreements, and can work with your existing procurement processes. Contact us for a tailored pricing quote and we will provide everything you need for your procurement documentation.

Question 5

Can we pilot before committing?

Accepted Answer

Yes. We offer pilot deployments of 3-10 schools to help you evaluate the programme before scaling. Pilot pricing is available on request.

Question 6

What governance and oversight do we get?

Accepted Answer

You get a central dashboard showing all tenants, with drill-down into individual school or cohort performance. Full audit trails, exportable reports, and role-based access controls are included.

Question 7

How much teacher time does this require?

Accepted Answer

Very little. Teachers share an invite link or access code with learners, who then complete the programme independently. Class-level reports are available in the admin dashboard.

Question 8

Do learners need accounts?

Accepted Answer

No. Learners access the programme via an invite link or access code. They provide only their first name and last initial. No email addresses, passwords, or accounts are needed.

Question 9

Is this suitable for primary school children?

Accepted Answer

The content is designed for learners aged 10 and above. The language is clear and age-appropriate, and the platform follows age-appropriate design principles.

Question 10

What devices does the programme work on?

Accepted Answer

The programme is designed mobile-first and works on any modern smartphone, tablet, laptop, or desktop. No app installation is required -- it runs entirely in the browser.

Question 11

Is the platform accessible?

Accepted Answer

Yes. The platform is built to WCAG 2.1 AA standards with keyboard navigation, screen reader support, and high-contrast mode. We publish a full accessibility statement.

Question 12

What happens if a learner loses their connection?

Accepted Answer

Progress is saved after each module. If a learner loses connection, they can resume from where they left off when they reconnect.

Question 13

What data do you collect from learners?

Accepted Answer

We collect the minimum data needed: first name, last initial, and the school or organisation they are associated with. No email addresses, dates of birth, or photographs are collected.

Question 14

Where is data stored?

Accepted Answer

Our website is hosted in the UK. Our learning platform is hosted by TalentLMS on AWS infrastructure in the United States, with encryption at rest and in transit and UK International Data Transfer Agreement safeguards in place.

Question 15

How long do you keep data?

Accepted Answer

Data is retained for the duration of your contract plus 12 months, then securely deleted. You can request early deletion at any time.

Question 16

Do you provide DPIA support?

Accepted Answer

Yes. We provide a DPIA starter template and will work with your Data Protection Officer to complete the assessment for your specific deployment.

Frequently asked questions

General

For Councils

For Schools

Technical

Data & Privacy